What is Dialbox?
Dialbox is a Canadian AI-powered phone receptionist that focuses on small and medium-sized businesses. It answers calls instantly—24/7, in English or French—on the first ring, guaranteeing that you never miss an opportunity. The system collects caller information, displays business information (hours, pricing, FAQs), makes appointments, and integrates with programs like Google Calendar, Square, CRMs, and booking systems. Calls are transcribed and summarized, resulting in detailed data and searchable dashboards. Dialbox caters to Canadian businesses, follows PIPEDA regulations, saves data locally, and provides gender-neutral speech options for a more human-like experience. Pricing starts at CAD$69/month with 25 free minutes and offers scalable options up to enterprise-grade features. It's perfect for service providers since it enhances the client experience, increases lead collection, and lowers receptionist costs.
Dialbox Key Overview
- Launch: June 2025
- Target Market: Canadian businesses
- Compliance: PIPEDA-compliant, data stored in Canada with SSL encryption
- Multilingual: Native English, French, Mandarin, and Punjabi support
- Integrations: CRM systems, calendars (Google, Microsoft), website callback widget
Dialbox Key Features
Dialbox key features are
- AI-Powered Receptionist: Dialbox answers calls promptly, 24/7, in English or French, with natural-sounding, customizable voices.
- Call Handling & Information Delivery: Dialbox provides callers with information such as business hours, prices, services, and frequently asked questions.
- Appointment Booking: Dialbox sets appointments and integrates with systems such as Google Calendar, Square, and other booking tools.
- Lead Capture & CRM Integration: Dialbox collects caller information and integrates with CRMs to improve sales and follow-up.
- Data Privacy & Local Compliance: Dialbox is PIPEDA compliant, and all data is securely held in Canada.
Dialbox Pricing
Dialbox offers various pricing plans
Starter Plan:
- The plan starts at $69 per month
- Offers 250 caller minutes
Scale Plan:
- The plan starts at $139 per month
- Offers 500 caller minutes
Growth Plan:
- The plan starts at $279 per month
- Offers 1000 caller minutes
- Offers text A link
- Offers upload training documents
Disclaimer: Please visit the official Dialbox website for the latest and most accurate pricing information.
Who is Using Dialbox?
A diverse range of users and organizations utilize Dialbox
- Service Trades
- SMBs
- Solo Businesses
- Customer-Facing Local Enterprises
- Multilingual Businesses
Dialbox Alternatives
Some Dialbox alternatives are
- AnswerPlus
- AnswerConnect
- Alliance Answer
- Voicemail
- Virtual Assistant Canada
Conclusion
Dialbox is a smart, efficient, and cost-effective solution for Canadian small and medium businesses looking to improve customer interactions. It works as a 24/7 AI-powered receptionist, making sure no calls are missed, appointments are booked smoothly, and leads are gathered promptly. Dialbox removes the need for a full-time receptionist while providing a professional experience to every caller. Its impressive features include natural language call handling, CRM connection, call transcription, and compliance with Canadian data standards.
Verified
