
Mention
Mention is a media monitoring and social listening solution designed to help businesses understand online conversations about their brands, competitors, and industries. It offers keyword alerts, sentiment analysis, competitor tracking, and reporting capabilities. Marketers can use these insights to monitor reputation, evaluate campaigns, discover emerging trends, and make more informed communication decisions.
What is Mention?
Mention is a media monitoring and social listening tool that helps businesses track online conversations about their brands, products, competitors, and industries. It collects publicly available mentions from social media, websites, blogs, forums, and news sources, enabling marketers to understand audience sentiment, monitor brand reputation, and identify emerging trends. Mention also offers analytics, reporting, and social media management capabilities to help marketing teams make informed decisions using online conversation data.
Mention provides online media monitoring and social listening capabilities for businesses seeking to understand their digital presence. According to its official website, the tool monitors more than 1 billion sources, supports real-time tracking, and offers access to data spanning up to 2 years through applicable historical-data options. Its features include sentiment analysis, share-of-voice measurement, customizable reports, competitor monitoring, and audience insights. Mention supports monitoring across multiple social networks and online publishing sources. Availability of historical data and certain advanced features depends on the applicable plan.
- Core Focus: Media Monitoring, Web & Social Brand Listening, Sentiment Analysis & Multi-Channel Publishing
- Platform Type: Web & Mobile SaaS Brand Intelligence & Social Management Suite
Use Cases:
- Monitoring brand mentions, product keywords, and executive leadership names in real time across web and social channels
- Benchmarking brand share of voice and audience sentiment against direct industry competitors
- Preventing PR crises by setting up instant email and push notification alerts for negative sentiment spikes
- Scheduling and auto-publishing content across Facebook, Instagram, LinkedIn, X, and Pinterest via an integrated content calendar
Technology:
- Real-time web crawler and social API ingestion engine indexing blogs, news outlets, forums, and social channels
- Advanced Boolean search query builder supporting complex search strings, proximity filters, and language exclusions
- Automated natural language processing (NLP) sentiment engine categorizing mentions into positive, neutral, or negative feedback
Target Users:
- PR Agencies, Brand Managers, and Communications Directors tracking media coverage
- Digital Marketing Agencies and Social Media Managers requiring multi-client brand monitoring
- Small to Mid-Market Businesses (SMBs) keeping tabs on customer sentiment and reviews
- Content creators using writing tools to draft PR monitoring guides, social media strategy blueprints, and software reviews
Corporate Entity: Mention Solutions SAS (Acquired by MyNewsDesk / Paris, France & New York, USA)
Key features of Mention
Mention's key features are
- Real-Time Web & Social Monitoring: Track brand names, keywords, and URLs across blogs, forums, news sites, and social media.
- Boolean Search Alerts: Fine-tune queries with Boolean operators (AND, OR, NOT, NEAR) to isolate targeted brand conversations.
- Automated Sentiment Analysis: Instantly score incoming mentions to gauge audience mood and identify customer dissatisfaction early.
- Competitive Benchmarking: Compare brand reach, mention volumes, and sentiment side-by-side against key competitors.
- Social Media Publisher: Draft, preview, schedule, and auto-publish content across major social channels directly from the dashboard.
- Customizable PDF Reports: Export automated performance reports and share of voice analytics branded for agency clients.
Mention Pricing
Mention offers a 14-day free trial along with flexible monthly and annual subscription plans (annual billing saves ~20%).
Trial & Subscription Tiers:
- 14-Day Free Trial: Full access to features with no initial credit card requirement
- Solo Plan (~$41/mo billed annually or $49/mo): 1 user, 2 alerts, 5,000 mentions tracked per month, and 5 social accounts for scheduling
- Pro Plan (~$83/mo billed annually or $99/mo): 5 users, 5 alerts, 10,000 mentions tracked per month, 10 social accounts, and social listening features
- ProPlus Plan (~$149/mo billed annually or $179/mo): 10 users, 7 alerts, 20,000 mentions tracked per month, 15 social accounts, Boolean search, and premium support
- Company Plan (~$333+/mo billed annually or custom): Unlimited users, 10+ alerts, 100,000+ mentions tracked, dedicated account manager, and custom SLA
Disclaimer: Pricing plans, mention quota volume caps, and add-on costs change periodically. Visit mention.com/en/pricing for current rates.
Who is using Mention?
Mention is designed for PR professionals, agencies, and brands, including
- PR & Comms Specialists: Tracking press coverage, media mentions, and executive reputation in real time
- Digital Marketing Agencies: Monitoring multi-client brands and delivering white-label share of voice reports
- SMBs & E-Commerce Brands: Monitoring customer reviews, forum discussions, and product feedback
- Content Creators: Using writing tools to draft brand monitoring strategies, PR blueprints, and EdTech/marketing tool reviews
Best Mention Alternatives
Some of the top Mention alternatives include
Pros and Cons of Mention
Pros
- Accessible, mid-market pricing compared to enterprise heavyweights like Talkwalker and Brandwatch
- Clean, user-friendly interface that combines media monitoring with social media posting tools
- Powerful Boolean query search capability reduces noise and focuses on exact brand keywords
- Real-time push and email notifications enable rapid PR crisis intervention
Cons
- Monthly mention quotas on entry-level plans can be reached quickly during viral spikes
- Advanced Boolean search functionality requires a ProPlus plan or higher
- Visual image and video logo recognition features are less comprehensive than enterprise tools like Talkwalker
Why Choose Mention?
Mention is the top choice for SMBs, PR professionals, and marketing agencies seeking an intuitive, cost-effective platform that pairs real-time web and social listening with multi-channel content publishing.
- Features Boolean search queries and automated sentiment analysis
- Includes integrated social media publishing and content scheduling tools
- Offers competitive benchmarking and customizable PDF client reporting
Mention vs. Competitors
The main difference between Mention, Brand24, and Talkwalker is that Mention balances real-time web/social monitoring with integrated multi-channel social post scheduling at an accessible price point, whereas Brand24 focuses almost exclusively on social sentiment scoring, and Talkwalker targets high-end enterprise consumer intelligence with visual video logo recognition. Mention stands out for its user-friendly balance of media monitoring and social publishing.
| Feature / Tool | Mention (mention.com) | Brand24 | Talkwalker | Agorapulse |
|---|---|---|---|---|
| Core Focus | Media Monitoring, Social Listening & Publishing | Social Media Media Monitoring & Sentiment Analysis | Enterprise Consumer Intelligence & Visual AI | Unified Social Inbox & Social ROI Attribution |
| Social Media Publisher | Yes (Built-in Multi-Channel Publisher) | No (Monitoring Only) | Enterprise Publishing | Yes (Full Publishing Suite) |
| Boolean Search Querying | Yes (ProPlus & Enterprise Tiers) | Yes | Yes (Advanced AI Filtering) | Basic Listening |
| Target Audience | SMBs, PR Agencies & Marketing Teams | Small Businesses & Consultants | Enterprise Brands & Global Agencies | Agencies, Mid-Market Brands & Support Teams |
| Starting Price | 14-Day Free Trial / ~$41/mo (Solo) | 14-Day Free Trial / ~$79/mo | Custom Enterprise Pricing | 30-Day Free Trial / ~$79/user/mo |
| Best For | Teams wanting a user-friendly mix of web media monitoring, brand listening, and post scheduling | Small teams wanting simple social listening and hashtag sentiment metrics | Global enterprises needing deep visual AI logo detection and broadcast listening | Teams needing unified inbox moderation for organic/paid comments and ROI tracking |
How do we rate Mention?
| Parameter | Rating (out of 5) |
|---|---|
| Web & Social Media Monitoring | 4.9 |
| Boolean Search & Sentiment Engine | 4.8 |
| Integrated Post Publisher & Calendar | 4.7 |
| Competitor Benchmarking & Reporting | 4.8 |
| Value for Money | 4.8 |
| Overall Score | 4.80 |
Mention Review
Mention is an exceptional, highly practical media monitoring and brand listening platform that hits the sweet spot for growing businesses, PR specialists, and marketing agencies. By tracking conversations across news sites, blogs, forums, and social channels in real time, Mention ensures marketing teams never miss important brand feedback. The added convenience of an integrated social post publisher makes it a versatile daily tool. For organizations seeking an accessible, powerful brand listening and scheduling suite in 2026, Mention is a top choice.
Conclusion
Mention helps businesses understand their online reputation by tracking brand mentions, analyzing audience sentiment, monitoring competitors, and measuring digital conversations. Its reporting and alerting capabilities can support marketing, public relations, and customer engagement strategies. However, businesses evaluating the tool should consider its updated availability and purchasing arrangements. Since Mention is no longer sold as a standalone product as of July 2026, prospective users should explore Agorapulse Listening and compare available alternatives before selecting a solution that fits their monitoring requirements and budget.
FAQ
What is Mention used for?
Mention helps you monitor conversations about your brand, products, competitors, and industry across social media and the wider web. You can use it to identify customer feedback, follow public relations campaigns, analyze brand sentiment, and discover emerging trends. These insights help marketing teams improve communication and make better-informed business decisions.
How does Mention monitor brand mentions?
Mention uses keyword-based alerts to find matching content across supported online sources. You can enter your brand name, product names, competitor names, or relevant industry terms to collect matching mentions. Its monitoring feed helps you review conversations, while filters and notifications make it easier to identify important discussions and respond appropriately.
Can Mention track competitors and analyze sentiment?
Yes, Mention supports competitor monitoring and sentiment analysis. You can track conversations involving competing brands, compare online visibility, and examine whether discussions are positive, negative, or neutral. These insights help you understand customer perceptions, identify market opportunities, and evaluate your brand's position against competitors when planning marketing and public relations strategies.
Does Mention provide real-time monitoring and notifications?
Mention offers real-time monitoring to help you discover relevant online conversations as they appear in supported sources. Depending on your plan and settings, you can receive email, desktop, or other available notifications when new mentions arrive. Timely alerts help your team identify reputation risks, follow trending discussions, and prioritize important customer conversations.
Does Mention offer analytics and reporting features?
Yes, Mention provides analytics and reporting capabilities for evaluating online conversations and brand performance. You can examine metrics such as mention volume, sentiment, reach, and share of voice, depending on the available features. Reports and dashboards help you communicate campaign results, recognize conversation trends, and make more informed marketing and public relations decisions.
How much does Mention cost?
Mention's current purchasing arrangements have changed. Since July 1, 2026, Mention has no longer been sold as a standalone product, although existing customers may retain access to their plans. Agorapulse Listening is the newer offering for advanced social listening. Check the official pricing page or contact sales for current availability and costs.
User Reviews
No reviews yet for Mention.
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Alternatives to Mention
The best Mention alternatives include Brand24, Talkwalker, Agorapulse, Sprout Social, Hootsuite, and Metricool. These platforms provide media monitoring and social listening solutions. While Mention uniquely combines real-time web/social monitoring with multi-channel post publishing at a mid-market price point, alternatives like Brand24 focus strictly on monitoring without publishing tools.
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