What is Skit.ai?
- Founders: Both Sourabh Gupta and Akshay Deshraj have co-founded the company.
- Launch: Founded in 2016 and headquartered in New York, but has a strong presence in India.
Use Cases:
- Collections and accounts receivable management
- Contact center automation for both inbound and outbound processes
- Customer engagement across the banking, finance, telecom, insurance, and travel Verticals
- Payment reminders, appointment confirmations, and calls for feedback
Technology:
- Powered by Generative AI and large language models (LLM)
- Integrations with CRMs, telephony, and payment systems
- Built for TCPA, FDCPA, HIPAA, and an ISO 27001 compliant architecture
- Predictive AI models to improve employment and customer engagement
Skit AI is an AI-powered customer support platform that transforms the landscape of customer engagement through conversational voice and omnichannel automation. Built for enterprises, it enables businesses to automate inbound and outbound calling, manage collections, and give customers an improved experience, driven by human-like interactions. Built on natural language understanding and generative AI, Skit.ai allows you to deliver contextual, compliant, and intelligent communication across various voice, SMS, email, and chat channels. The platform helps reduce manual effort, reduces response time, and increases conversion rates—allowing businesses to scale their operations in an efficient manner. Skit ai bridges the divide between automation and empathy and creates measurable results across customer-facing and revenue recovery functions.
Key Features
Skit.ai key features are
- AI voice agents that provide natural, human-like conversations
- Omnichannel automation across voice, chat, SMS, and email
- Compliance-first architecture in regulated categories
- Predictive engagement for optimal contact strategy.
- Analytics and a dashboard provide real-time performance insights.
- Seamless live-agent hand-offs with complete context
- Fast time to market with enterprise-grade scalability
- Multilingual support and custom conversation flows.
- Seamless integration with CRM and Work Management.
- AI-driven decision-making via Large Collection Models (LCM)
Pricing
- Enterprise custom pricing
- Usage-based plans
- Contract-driven cost
Disclaimer: For the latest and most accurate pricing information, please visit the official Skit.ai website.
Who is using it?
A wide range of users and organizations are using Skit.ai
- Banks and NBFCs
- Debt collection agencies
- Financial institutions
- Healthcare billing teams
- Fintech companies
Alternatives
Some Skit.ai alternatives are
- Air AI
- Vapi AI
- Blanda AI
- Sameday AI
- Goodcall
Conclusion
Skit ai is an innovative conversational AI platform designed for changing customer engagement and collections automation. With its compliance-first design, predictive intelligence, and integrations, it enables organizations to scale outreach operations while remaining human-like. Whether automating contact center workflows or materially collecting, Skit.ai drives measurable improvements in efficiency, accuracy, and ROI. For organizations looking to marry automation and empathy, Skit.ai delivers one of the most advanced, reliable, and enterprise-ready voice AI solutions available.
Verified
