What is paradox?
- Founder: Aaron Matos
- Launch: 2016
- Use Cases: Candidate screening, interview scheduling, high-volume hiring, answering candidate queries, onboarding automation.
- Technology: Conversational AI, Natural Language Processing (NLP), automation, mobile-first platforms, integrations with HR systems
Paradox is an AI-powered AI Chatbot platform powered by AI that helps teams improve and streamline hiring. Established in 2016, the company introduced its intelligent workout, aka Olivia, to remove the repetitive and time-consuming tasks of recruiting. Olivia oversees the most rudimentary and essential steps of the recruiting process, such as screening candidates, scheduling interviews, responding to questions from candidates, and assisting in hiring and onboarding.The Smart Assistant is particularly useful for organizations that are managing high-volume candidate hiring or frontline hiring, where time and candidate engagement are crucial. Through conversational interactions in chat or SMS,
Paradox keeps candidates engaged and eliminates waiting for a response through periodic communication. The conversational applicant tracking system (ATS) fits directly with current tools in an organization's human resource (HR) tech stack, making the hiring process efficient and scalable.Companies leveraging Paradox as an ATS shared that they were able to reduce time-to-hire, realize recruiter productivity, and receive better candidate experience and engagement. In short, Paradox provides a mix of automation and a chat-like experience that feels personal, letting recruiters have important conversations while the Smart Assistant takes care of the paperwork. Paradox has been adopted across sectors such as retail, healthcare, hospitality, and manufacturing and is perceived as one of the leading AI solutions in talent acquisition.
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