What is Hyro?
- Founders: Israel Krush and Rom Cohen.
- Launch: Established in 2018, headquartered in New York, USA.
-
Use Cases:
-
The company's use cases include automating call center operations and efficiently routing calls.
-
This enables healthcare systems to effectively manage patient engagement and scheduling.
-
We are also providing AI-powered chat assistants for website FAQs and customer support.
-
The chat assistants assist IT help desks with password resets and internal queries.
-
We provide conversational analytics to extract insights from interactions.
-
-
Technology:
-
The technology is based on an adaptive communications framework that utilizes knowledge graphs.
-
Employs declarative modeling for contextual understanding.
-
Supports omnichannel deployment—web, voice, SMS, and mobile apps.
-
Includes conversational intelligence dashboards for analytics and insights.
-
Ensures data security and compliance with enterprise and healthcare standards.
-
Hyro is an AI-powered health platform that transforms enterprise engagement with users by automating interactions across voice, chat, and digital channels. Hyro serves inefficient industries such as healthcare, call centers, and customer support by moving beyond traditional chatbot constraints to provide an adaptive communications framework. Through its knowledge graph architecture, Hyro contextualizes a user's intent. This allows Hyro to have accurate and natural conversations with users. Hyro also enables organizations to decrease response time, improve self-service, and provide customer satisfaction—without tedious implementation and maintenance. Hyro provides organizations with scalable communication, insight, and easy omnichannel support.
Key Features
Hyro AI key features are
- AI-driven conversational automation for voice, chat, SMS, and digital channels
- Reduces call center load with automated interactions and smart routing
- No manual conversation flow setup — uses adaptive AI that learns
- Integrates with major enterprise systems like EMRs and CRMs
- Provides analytics and conversational intelligence for performance insights
- Supports high-volume customer and patient communication automation
Pricing
- Enterprise subscription model
- Starts around ten thousand dollars per month
- Custom pricing based on usage and features
- Scales with channel volume and integrations
Disclaimer: For the latest and most accurate pricing information, please visit the official Hyro AI website.
Who is using Hyro?
A wide range of users and organizations are using Hyro AI
- Healthcare systems and hospitals
- Hospital call centers and patient support teams
- Enterprise customer service departments
- IT and operations teams
- Mid-size businesses
Alternatives
Some Hyro AI alternatives are
- JustCall AI Receptionist
- Talkdesk AI
- Genesys AI
- NICE Enlighten AI
- Syllable conversational AI
Conclusion
Hyro is a new conversational AI experience that provides contextual, accurate, and scalable communication. Traditionally, chatbots have static flows for conversation and can only interpret user intent based on predefined rules. Hyro relies on adaptive AI technology and uses knowledge graphs to dynamically interpret users' intent. It can eliminate high-volume interaction, lower support costs, and gain insight from analytics. It is ideal for organizations that require high volumes of interaction for internally or externally facing users. Whether for healthcare, customer service, or internal operations, Hyro has an intelligent, future-ready solution for businesses ardent about both innovation and frictionless digital interaction.
People are also reading
Verified
