What is Hume AI?
- Founder: Dr. Alan Cowen
- Launch: 2021
- Use Cases: Customer support, healthcare, teletherapy, conversational AI, media and entertainment.
- Technology: Emotion recognition models, expressive voice generation, reinforcement learning, large language models
Hume AI is a next-generation AI-powered chatbot platform that incorporates emotional intelligence into an artificial intelligence voice system. Launched in 2021 by Dr. Alan Cowen, Hume AI develops real-time, verbal, emotionally intelligent voice applications. While traditional AI voice systems work on algorithms that only communicate in the verbal sense, Hume AI has developed models that can analyze vocal tone, prosody, rhythm, and emotional signals so that an AI voice can adapt more contextually and respond with empathy. The two primary tools Hume develops, Octave and EVI, expand the expressive voice capabilities of non-human intelligences—shifting AI voice style, personality, and emotion. These tools allow AI voice applications to produce highly interactive and human-like conversations that are not simply robotic text-to-speech. Organizations could use Hume AI for compassionate customer service and tech support, for teletherapy sessions in health care, and for producing expressive narrations in media content. Hume AI considers critical ethical principles in the development process, ensuring emotional AI will not be misused. Hume AI, with its blend of psychology, linguistics, and machine learning, is revolutionizing the way people interact with intelligent systems.