What is Hatz AI?
- Founders: Jimmy Hatzell and Aidan Kehoe
- Launch: March 2024
- Use Cases: AI application development, AI assistant management, AI-driven customer support
- Technology: No-code platform, multi-tenant architecture, customizable AI agents
Hatz AI is an AI-powered chatbot platform built for Managed Service Providers (MSPs) to incorporate AI into their service offerings without requiring technical expertise. Since not all MSPs will be AI-savvy, the platform provides options such as the AI Workshop for custom application building, Secure AI for managing organizational AI assistants, and Adel, an AI-influenced phone agent, to facilitate client engagement with processes that would normally be handled by a receptionist or customer service representative.
Hatz is built on a secure multi-tenant architecture framework, which allows MSPs to securely manage multiple clients and their data while ensuring privacy and compliance. The platform simplifies AI adoption for end-users, specifically small and medium-sized businesses, empowering them to capture advanced AI processes without the challenges associated with deploying the like through open source or other means. In fact, automating processes such as scheduling appointments and customer support is now accessible for all SMBs. Hatz simplifies the management and implementation of even the most advanced AI technologies, providing an easy-to-use interface for managed service providers (MSPs) so that they can quickly deploy AI solutions for their clients, which can be time-consuming and complex if maintained by them alone.
With the ease of use and deployment of AI solutions to manage client engagement, businesses of all sizes can scale their AI services to manage data and information with flexibility while providing their clients innovative solutions and support. Hatz AI is built for managed service providers (MSPs) who can deliver an incredible amount of value when aided by their very own AI. It also provides solutions so that platforms that leverage sophisticated AI capabilities remain secure and manageable by SMBs everywhere.