What is Brandwatch?
- Founder: Giles Palmer
- Launch: 2007
- Use Cases: Social listening, consumer insights, market research, brand monitoring, competitor analysis, campaign performance measurement
- Technology: Artificial intelligence, natural language processing, big data analytics, and real-time social media monitoring
Brandwatch is an AI-powered marketing and digital consumer intelligence platform. Brandwatch helps organizations take advantage of everything being said about their brands, competitors, and industries, from online conversations to social data. By analyzing millions of conversations from social networks, forums, blogs, and news sites, Brandwatch provides organizations with valuable insights into consumers' behavior, brand health, and understanding of the market. Additionally, Brandwatch uses industry-leading artificial intelligence and natural language processing to identify sentiment, trends, and emerging themes. Businesses can use Brandwatch to stay competitive and identify significant gaps and opportunities within their organization, effectively responding to consumers. Brandwatch provides companies with valuable insights into their performance relative to competitors, how effective their marketing campaigns are, and what consumers are saying about their products and industry. Typically, Brandwatch prioritizes ease of consumption and implementation, emphasizing the reduction of bureaucratic obstacles.
Besides its standard offerings, Brandwatch also typically has advanced user-friendly dashboards, an intuitive interface, and real-time actionable analytics, which empower marketing teams, market researchers, and marketers to quickly learn from the data being generated through its use. Brandwatch is typically a great tool to meet requirements in market research and develop an actionable strategy and plans. Brandwatch is typically reliable and immediate, and it reduces some of the work involved in developing accurate insights on brands. Finally, Brandwatch transforms data being generated through a presence on social media, blogs, and news content into valuable intelligence to help drive innovation and strategy and ultimately strengthen brand engagement with consumers.